Privacy Policy

What we collect. The details you give us through our reservation and contact forms: name, phone, email, delivery and pickup cities, rental dates, and anything you write in a message. When you confirm a rental we also collect your delivery and pickup addresses, any access notes you add, and a record of your signing the rental agreement — the name you typed, when you signed, and the device and network you signed from. That’s the whole list — this site has no accounts and no tracking.

How we use it. To check availability, schedule your delivery and pickup, answer your questions, and send your rental agreement and receipts. We contact you about your rental — not with marketing, unless you ask for it.

Payments. Payments and card storage are handled by Square. Your card details go directly to Square — we never see or store your full card number.

Services that help us run. Form submissions reach us through Cloudflare and Resend (email delivery), the site is hosted on GitHub Pages, and rentals are processed through Square. These providers handle your information only to provide those services. We never sell your personal information, and we only share it to run your rental or if the law requires it.

Photos of your delivery. We photograph the bins when we drop them off and when we collect them, so there’s a record of what condition they were in and that the visit happened. The photos show the bins and whatever is immediately around them — usually a doorstep. We use them only for that, we don’t publish them, and we delete them within 90 days of your rental ending unless we need them to sort out an open dispute. Want a copy of yours, or want them gone sooner? Ask us.

Cookies and analytics. None. This site sets no cookies and runs no analytics or ad trackers. If that ever changes, this policy will say so first.

Your information, your call. We keep reservation records while your rental is active and as long as needed for ordinary business and tax records. Want to see, correct, or delete what we have? Email support@beehivebin.co and we’ll take care of it. Any changes to this policy will be posted on this page.